Terms & Conditions

Delivery Policy

We offer standard delivery to postcodes in mainland England, Wales and parts of Scotland. Please consult our posctcode checklist before selecting the appropriate delivery option.

DELIVERY POSTCODES/ZONES SPEED CHARGE
Standard delivery All mainland postcodes in England, Wales and parts of Scotland (excluding the Highlands, Islands and Northern Ireland) Next day delivery available for orders placed before 11am. £6.95 (free on orders over £80)
Morning Delivery All mainland postcodes in England, Wales and parts of Scotland (excluding the Highlands, Islands and Northern Ireland) Next working day for orders placed before 11am, otherwise choose from the list of available dates. £9.95




Standard Delivery

Our standard delivery charge to Mainland UK postcodes is £6.95 (excluding the Scottish Highlands and Northern Ireland). We offer free standard delivery to Mainland UK on orders of £80 and over (excluding the Scottish Highlands, Northern Ireland and Off Mainland). Orders received by 11:00 am will be despatched that day for delivery on the next working day, at an unspecified time between 8am and 7pm. Orders received after 11:00 am will be despatched on the next available delivery day after that unless a later date has been selected from the list of options. We do not deliver Saturday to Monday, so orders received after 11:00 am on Thursdays cannot be despatched until after the weekend for delivery on the following Tuesday at the earliest.



AM Delivery

We charge £9.95 for AM delivery. Orders received by 11:00 am will be despatched that day for delivery on the next working day between 8am and 12pm (Tuesday through to Friday) for all mainland postcodes in England, Wales and parts of Scotland (excluding the Scottish Highlands, Northern Ireland and Off Mainland). Orders received after 11:00 am will be delivered on the first available day listed on the dropdown menu, unless a later date has been selected. We do not deliver Saturday to Monday, so orders received after 11:00 am on Thursdays cannot be despatched until after the weekend for delivery on the following Tuesday at the earliest.

 

Packaging

Perishable items are packed in a specially designed poly box with an ice pack that keeps the contents cool for up to 48 hours.


Returns Policy

At Gata Oliva we offer a discretionary ’goodwill’ returns and refund policy but we can’t accept returns on short shelf-life or perishable items that would be unsaleable on their return. This doesn’t affect your statutory rights.

Please contact us for our returns delivery address. Please note that we cannot take responsibility for paying for the cost of returning any items. However, we can arrange for a collection to be made using our third party courier service.